Thank you for shopping with PrintInk Care! We are committed to providing a smooth and reliable shipping experience. This Shipping Policy outlines everything you need to know about how your order is processed, shipped, and delivered.
If you have any questions, feel free to contact us at info@printink-care.com.
1. Order Processing Time
We process orders Monday through Friday, excluding holidays.
- Standard Processing Time: 1–2 business days
- Peak Periods: Please allow an additional 1–2 business days during holidays or sales
Once your order is processed, you’ll receive a confirmation email with tracking details.
2. Shipping Methods & Delivery Times
We ship domestically and to select international locations. Delivery times vary depending on your location and the shipping method selected at checkout.
Estimated Delivery Times:
| Shipping Option | Estimated Delivery Time |
| Standard Shipping | 3–7 business days |
| Expedited Shipping | 2–4 business days |
| International Shipping | 7–14 business days |
Note: Delivery times are estimates and may be affected by external factors like weather, customs, or carrier delays.
3. Shipping Rates
Shipping rates are calculated at checkout based on your order weight, destination, and selected shipping method.
We occasionally offer free shipping promotions on eligible orders. Keep an eye out for announcements on our homepage or via email!
4. Order Tracking
Once your order is shipped, you’ll receive a tracking number via email. You can use this to track your shipment on the carrier’s website.
If you do not receive tracking details within 3 business days of placing your order, please contact us at info@printink-care.com.
5. Incorrect Shipping Information
Please ensure your shipping address is accurate before finalizing your order.
We are not responsible for:
- Delays caused by incorrect or incomplete addresses
- Orders lost due to incorrect delivery information
If your package is returned due to an invalid address, we will contact you for a correction and may charge additional shipping fees to resend it.
6. Lost or Damaged Packages
We take care to securely package all orders, but in rare cases, issues may occur.
- Lost Packages: If your package is marked as delivered but not received, please contact the carrier first. Then, reach out to us for further assistance.
- Damaged Packages: If your order arrives damaged, email us at info@printink-care.com with photos of the packaging and product within 48 hours of delivery.
We will work with you to resolve the issue promptly.
7. International Shipping
For international orders:
- You may be responsible for customs duties, taxes, or import fees imposed by your country.
- Delays may occur due to customs processing.
We are not responsible for any additional charges or delays incurred during customs clearance.
8. Delayed Shipments
While we do our best to ensure timely deliveries, delays may occur due to:
- Weather conditions
- Carrier issues
- Customs processing (for international orders)
- High-volume periods (holidays, promotions)
We appreciate your patience and understanding during such situations.
9. Contact UsFor shipping-related questions, concerns, or updates, feel free to contact our customer service team:info@printink-care.com